At MBJ International, we take pride in delivering authentic Indian spices right to your doorstep with care and efficiency. Here’s everything you need to know about how we handle shipping.
📦 Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- In case of high order volume or stock issues, there might be a slight delay. We will notify you if your order is affected.
🌍 Delivery Locations
- We deliver pan India to most pin codes via trusted courier partners.
- If your area is not serviceable, we’ll inform you and issue a full refund if needed.
⏳ Estimated Delivery Time
- Metro Cities: 2–4 working days
- Tier 2 & 3 Cities: 4–7 working days
- Remote/Rural Areas: 6–9 working days
📌 Please note: Delivery times may vary depending on your location, weather conditions, or courier delays.
💰 Shipping Charges
- Prepaid Orders: ₹50 flat rate (or free over a certain cart value, if applicable)
- Cash on Delivery (COD): Additional ₹108 COD charge
🎁 We may offer free shipping during promotional offers or on minimum purchase value.
📦 Order Tracking
- Once shipped, you’ll receive a tracking link via SMS/email/WhatsApp.
- You can track your order at any time until delivery.
📮 Delivery Issues
- If your parcel is delayed or lost in transit, please contact us within 7 days of the expected delivery date.
- For undelivered orders marked as “delivered” by the courier, kindly report it within 48 hours for investigation.
📞 Need Help?
For any shipping-related questions or assistance, feel free to reach out:
Email: info@mbj-international.com
Phone/WhatsApp: +91-7205557901
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
Website: www.mbj-international.com